Refund Policy
At THESPORTIVITY, your satisfaction is our priority. That's why we offer a 7-day return policy on all tech products. If you are not fully satisfied with your purchase, you may return it for a full refund.
How to Return a Product
To initiate a return, please contact us within 7 days of receiving your order. We will provide a prepaid return shipping label. Once we receive the returned product, your refund will be processed within 10 business days.
Exceptions to the Return Policy
Please note that the following items are not eligible for return:
- Products that have been used or damaged
- Items missing parts or accessories
- Products purchased on sale or clearance
Steps to Return a Product
- Reach out to us within 7 days of receiving your item.
- Provide your order number and the reason for the return.
- We will send you a return shipping label.
- Securely pack the product and return it to us.
- After receiving the product, we will process your refund within 10 business days.
Refund Process
Refunds will be issued to the original payment method used for the purchase. If you paid by credit card, the refund will be credited to your account. For payments made through Bank or other local payment methods in Pakistan, the refund will be transferred to your account.
Contact Us
For any questions or concerns regarding our refund policy, feel free to contact us at [THESPORTIVITY].
Thank you for choosing THESPORTIVITY!